How it works
One enquiry. Six jobs. None of them waiting until Monday.
This is the whole route an enquiry takes, from somebody typing a question at 9pm to a note sitting in front of your team the next morning. It is what runs on the demo we build for you, on your own services and your own hours.
The product
What Cura actually does.
One route, start to finish. Follow it from the first question to the note on your desk.
That is the whole route. Watch it run on your own services.
Build my free demoHow it works
Every channel, one receptionist, nothing dropped.
She gets a real answer in seconds. Nobody has to ring her back.
She gets a text within seconds. Your desk never sees a lost number.
She gives her details once. Your team retypes nothing.
She is looked after anyway. Nobody breaks off mid appointment.
Hear it answer the next person who contacts you tonight.
Build my free demo- Name
- Priya
- Reason
- Consultation
- Best time
- After 5pm
Example. Not a real patient.
The problem
The lost enquiry never appears in your figures.
You never meet the enquiries you lose. The visitor who cannot get an answer at 9pm does not complain, she books somewhere else, and no report ever shows it. Here are the two moments it happens, and what changes with Cura.
Website, 9.14pm
Today
She has read about a treatment and wants to know what a first appointment involves. The practice is dark. She closes the tab and asks somebody else.
With Cura
She gets an answer from your approved wording within seconds, and leaves her name, number, reason and preferred time. Your team reads it in the morning.
Missed call, 2.34pm
Today
Your team is with a patient and the call rings out. Most callers will not leave a voicemail, so a number on a screen is all you get.
With Cura
She gets a text within seconds asking what she needs, so the enquiry is held instead of lost. Nobody has to ring round at five o'clock.
Both arrive as named enquiries with the full conversation attached. Nobody has to remember to chase.
Find out what your own 9pm visitor would hear.
Build my free demoThe whole system
One receptionist. Six jobs. Nothing dropped.
Every part of Cura answers to the same core, and everything it does is written down.
Hover any part of the map and it will name exactly what is included. Click to keep it open.
Six jobs, one core. See it running on your own services.
Build my free demoThe owner's view
You see everything it does.
Every conversation, every enquiry, every number, in one place your team can actually use.
The command view. She is counted the minute she asks. You see it without asking anyone.
Every enquiry, first message to booked. She is never a name nobody followed up.
The email your team wakes up to. She said it once. Nobody has to ask her again.
Look at your own version of this screen.
Build my free demoMonday morning, in one page.
No chart to read. No system to learn. This is what was waiting for you.
| Time | Who | What they wanted | What happened | Where they came from | For you |
|---|---|---|---|---|---|
| Tue 19.40 | Sarah | Chipped front tooth | Booked Thursday 10.30 | Nothing for you to do | |
| Tue 21.05 | Mr Adeyemi | Asked what implants involve | Details taken, answer approved | Ring him back | |
| Wed 07.52 | Priya | Six month check up | Booked Friday 16.15 | Your website | Nothing for you to do |
| Wed 13.40 | Tom | Rang twice, line was busy | Texted back in nine seconds. Booked Monday 09.00 | Your phone number | Nothing for you to do |
| Thu 12.10 | Grace | Straightening her teeth | Booked a consultation Tuesday 11.30 | Nothing for you to do | |
| Fri 18.30 | Mrs Okafor | Wants to talk about cost first | Rang after closing, details taken | Map listing | Ring her back |
Two calls to make, and the rest already handled.
Build my free demoFits your setup
Works with the tools you already use.
Nothing new for your patients to learn. Nothing new for your team to log into.
Something else on your desk? Ask. Anything not listed here is agreed at technical review, in writing, before you buy.
We will show you the fit on your own site first.
Build my free demoThe next enquiry your team misses does not have to disappear.
Send your website address. We build a working demo on your own services, free, and you approve every answer before anything goes live.
Prefer to talk first? Book a call